Transforming the way hotels engage with their guests & staff
Improving guest experiences is at the heart
of what we do. GuestTalk connects hoteliers with
their guests using a simple, intuitive platform.
Transforming the way hotels engage with their guests & staff
Improving guest experiences is at the heart of what we do. GuestTalk connects hoteliers with their guests using a simple, intuitive platform.
GuestTalk puts hoteliers, hostels and serviced apartments in control of their communications
You can’t be everywhere at once but with GuestTalk you can view and respond to guests and staff messages from anywhere with your laptop, PC or mobile.
GuestTalk helps you manage marketing opt-outs and GDPR.
GuestTalk puts hoteliers, hostels and serviced apartments in control of their communications
You can’t be everywhere at once but with GuestTalk you can view and respond to guests and staff messages from anywhere with your laptop, PC or mobile.
GuestTalk helps you manage marketing opt-outs and GDPR
The customer journey
Think of GuestTalk as the Universal Inbox for your hotel guests’ messages.
Guests can conveniently message reception from their mobile phones, and your staff can respond, anywhere, from a PC, tablet or smartphone. Messages in multiple languages can be translated too.
There’s no need for guests to queue at reception, and no need to have phones in every guest room.
Your “Virtual Reception”
Staff can respond to guests even when away from Reception. All staff can see guest requests for the best service response.
Send pre-arrival, information and post-stay messages automatically, via SMS, email and social media all from one platform.
Alleviate queues and enhance your customer service today.
Now even rented accommodation providers can offer guests a 24×7 Virtual Reception!
Your “Virtual Reception”
Staff can respond to guests even when away from Reception. All staff can see guest requests for the best service response.
Send pre-arrival, information and post-stay messages automatically, via SMS, email and social media all from one platform.
Alleviate queues and enhance your customer service today.
Now even rented accommodation providers can offer guests a 24×7 Virtual Reception!
Improving guest experiences is at the heart of what we do. Connect with your guests today.
Improving guest experiences is at the heart of what we do. Connect with your guests today.
The customer journey
Think of GuestTalk as the Universal Inbox for your hotel guests’ messages.
Guests can conveniently message reception from their mobile phones, and your staff can respond, anywhere, from a PC, tablet or smartphone. Messages in multiple languages can be translated too.
There’s no need for guests to queue at reception, and no need to have phones in every guest room.
The customer journey
Think of GuestTalk as the Universal Inbox for your hotel guests’ messages.
Guests can conveniently message reception from their mobile phones, and your staff can respond, anywhere, from a PC, tablet or smartphone. Messages in multiple languages can be translated too.
There’s no need for guests to queue at reception, and no need to have phones in every guest room.
Automate key messages
Streamline your processes by storing commonly used messages and tasks for a speedier response.
Automate key messages
Streamline your processes by storing commonly used messages and tasks for a speedier response.
Maximise productivity
Enjoy instant communication with your team, both internal and external. Send guest requests directly to team members, and “tick off” guest requests when complete. Team messages are recorded and timed so you can keep track of performance too.
Urgent team messages such as “First Aider to reception” can be broadcast instantly.
Maximise productivity
Enjoy instant communication with your team, both internal and external. Send guest requests directly to team members, and “tick off” guest requests when complete. Team messages are recorded and timed so you can keep track of performance too.
Urgent team messages such as “First Aider to reception” can be broadcast instantly.
Unlock New Technology
GuestTalk integrates with digital door lock solutions to provide remote lock management solutions to hotels. Guests can receive door codes directly to their mobile, allowing guests to gain access to their room without delay. Staff can also grant and revoke access to guests and change door codes easily.
Unlock New Technology
GuestTalk integrates with digital door lock solutions to provide remote lock management solutions to hotels. Guests can receive door codes directly to their mobile, allowing guests to gain access to their room without delay. Staff can also grant and revoke access to guests and change door codes easily.
Pricing
Spend a week with GuestTalk and you’ll wonder how you managed without it.
GuestTalk can also cater for corporations for up to 5000 rooms. Please get in touch with our experienced team to find out more.
Pricing
Spend a week with GuestTalk and you’ll wonder how you managed without it.
GuestTalk can also cater for corporations for up to 5000 rooms. Please get in touch with our experienced team to find out more.
Stay connected
Designed for hotels and hostels, GuestTalk connects you and your guests in one simple, easy-to-use platform. Save time, increase revenues, and transform your guests experience!
Stay connected
Designed for hotels and hostels, GuestTalk connects you and your guests in one simple, easy-to-use platform. Save time, increase revenues, and transform your guests experience!
