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Transforming the way hotels engage with their guests & their teams

Improving guest experiences is at the heart
of what we do. GuestTalk connects hoteliers with
their guests using a simple, intuitive platform.

GuestTalk-Transforming the way hotelis engage with their guests and teams2

Transforming the way hotels engage with their guests & their teams

Improving guest experiences is at the heart of what we do. GuestTalk connects hoteliers with their guests using a simple, intuitive platform.

GuestTalk-Transforming the way hotelis engage with their guests and teams2
service

GuestTalk puts hoteliers, hostels and serviced apartments in control of their communications

You can’t be everywhere at once but with GuestTalk you can view and respond to guests and staff messages from anywhere with your laptop, PC or mobile.

GuestTalk helps you manage marketing opt-outs and GDPR

GuestTalk Smartphones

GuestTalk puts hoteliers, hostels and serviced apartments in control of their communications

You can’t be everywhere at once but with GuestTalk you can view and respond to guests and staff messages from anywhere with your laptop, PC or mobile.

GuestTalk helps you manage marketing opt-outs and GDPR

Your “Virtual Reception”

Staff can respond to guests even when away from Reception. All staff can see guest requests for the best service response.

Send pre-arrival, information and post-stay messages automatically, via SMS, email and social media all from one platform.

Alleviate queues and enhance your customer service today.

GuestTalk - Virtual Reception

Your “Virtual Reception”

Staff can respond to guests even when away from Reception. All staff can see guest requests for the best service response.

Send pre-arrival, information and post-stay messages automatically, via SMS, email and social media all from one platform.

Alleviate queues and enhance your customer service today.

Improving guest experiences is at the heart of what we do. Connect with your guests today.

Improving guest experiences is at the heart of what we do. Connect with your guests today.

The customer journey

Think of GuestTalk as the Universal Inbox for your hotel guests’ messages.

Guests can conveniently message reception from their mobile phones, and your staff can respond, anywhere, from a PC, tablet or smartphone. Messages in multiple languages can be translated too.

There’s no need for guests to queue at reception, and no need to have phones in every guest room.

The customer journey

Think of GuestTalk as the Universal Inbox for your hotel guests’ messages.

Guests can conveniently message reception from their mobile phones, and your staff can respond, anywhere, from a PC, tablet or smartphone. Messages in multiple languages can be translated too.

There’s no need for guests to queue at reception, and no need to have phones in every guest room.

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Register
GuestTalk-Inform.png
Inform
GuestTalk-Chat.png
Chat
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Stay connected

Register

Inform

Chat

Stay connected

Quick actions

Streamline your processes by storing commonly used messages and tasks for a speedier response.

GuestTalkQuickActions

Quick actions

Streamline your processes by storing commonly used messages and tasks for a speedier response.

GuestTalkQuickActions

Your team

Enjoy instant communication with your team, both internal and external. Send guest requests directly to team members, and “tick off” guest requests when complete. Team messages are recorded and timed so you can keep track of performance too.

Urgent team messages such as “First Aider to reception” can be broadcast instantly.

Your team

Enjoy instant communication with your team, both internal and external. Send guest requests directly to team members, and “tick off” guest requests when complete. Team messages are recorded and timed so you can keep track of performance too.

Urgent team messages such as “First Aider to reception” can be broadcast instantly.

Unlock New Opportunities

GuestTalk integrates with RemoteLock to provide remote lock management solutions to hotels. Guests can receive door codes directly to their mobile, allowing guests to gain access to their room without delay. Staff can also grant and revoke access to guests and change door codes easily.

remote lock

Unlock New Opportunities

GuestTalk integrates with RemoteLock to provide remote lock management solutions to hotels. Guests can receive door codes directly to their mobile, allowing guests to gain access to their room without delay. Staff can also grant and revoke access to guests and change door codes easily.

remote lock

Pricing

Spend a week with GuestTalk and you’ll wonder how you managed without it.

Hotels
Hostels
GuestTalk can also cater for corporations for up to 5000 rooms. Please get in touch for our experienced team to find out more.

Pricing

Spend a week with GuestTalk and you’ll wonder how you managed without it.

Hotels

Hostels

GuestTalk can also cater for corporations for up to 5000 rooms. Please get in touch for our experienced team to find out more.

Stay connected

Designed for hotels and hostels, GuestTalk connects you and your guests in one simple, easy-to-use platform. Save time, increase revenues, and transform your guests experience!

Stay connected

Designed for hotels and hostels, GuestTalk connects you and your guests in one simple, easy-to-use platform. Save time, increase revenues, and transform your guests experience!

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