Save time by automating guest messages like welcome messages, booking confirmations, breakfast alerts, and WiFi codes. Avoid reception queues by letting guests text their requests like reserving a table for two or some fresh towels in room 5. Staff can communicate with guests even when they’re away from reception using GuestTalk on their smartphones, so your reception is always manned, even when it’s not.
Boost your guest revenues by offering extra services and enticing customers into a direct relationship. Say goodbye to 3rd party booking fees and run your own marketing campaigns with GuestTalk.
Convenience is the key to enhanced customer service and GuestTalk makes messaging easier than calling, making your guests happier. Plus, with GuestTalk it’s easy to manage digital requests, meaning fewer staff are needed. And the best part? No fancy equipment or expert skills required! GuestTalk lives in the cloud, so all you need is a web browser.
And don’t worry if your hotel system (PMS) isn’t listed – just contact us at support@GuestTalk.co.uk and we’ll get you sorted. Once you’ve made your purchase, simply click the ‘Connect to PMS’ button and you’ll be one click away from being fully connected.
Need help figuring everything out? Check out our online user videos! You’ll be a GuestTalk expert in no time.
Rest assured that we always prioritize the security of our customers’ data. We house it in a highly secure ISO27001 accredited Data Centre and monitor it around the clock. Plus, we only use the top technology and hosting experts from the most reputable Cloud providers to guarantee that you have a dependable and safe GuestTalk system.
Got a big chain to manage? No problem. Contact our enterprise team at sales@GuestTalk.co.uk for a dedicated solution. Hot tip: it’s going to be awesome.