Categories
Welcome to our Help Videos section. Here you can find out how to use all of GuestTalk’s features easily. Hover over the Virtual Reception below and click on the section you want to learn more about.
New Features!
We’ve got exciting new features, updates and partnerships to share with you! Watch our video to learn more.
Set Up GuestTalk
Learn how to set up GuestTalk! We’ll walk you through how to configure your account so you can get started!
Virtual Reception Guide
Welcome to your Virtual Reception. Learn how to use the Virtual Reception to engage with your guests and manage communications.
Add and Send Message Templates
Learn how to create SMS and email message templates to send your guests!
Create HTML Email templates
Get started with GuestTalk’s easy-to-use template builder and create stunning marketing emails.
Guide To Your Messages Page
Watch this useful guide to make the most of all the features available on your messages page.
Guide To Your Account Page
Watch this guide to learn more about your GuestTalk account page
How To Use Your Guest Page
Learn how to use all the features available on your guest page and start engaging with your guests.
Create, Send and Analyse Surveys
Learn how to create amazing surveys, send them to your guests, and analyse their progress with reports.
Guest Registration
Learn how to send registration links to guests and manage bookings
Create A Quick Action
Start using quick actions to broadcast messages to select guests.
Create Scheduled Actions
Learn how to create scheduled actions and start scheduling your messages to send out at specific dates and times.
Create A Quick Reply
Create quick replies so your guests can retrieve information automatically by messaging in keywords triggers.
Add Automated Messages
Learn how to automate messages via GuestTalk! Automate messages such as parking information, or marketing emails.
Add A Staff Member
Learn how to add staff members to your GuestTalk account and enjoy messaging your staff, both internal and external.
How To Connect To Beds24
Learn how to connect GuestTalk to Beds24.
Connect to Siteminder
Learn how to connect GuestTalk to Siteminder.
Connect To Cloudbeds
Learn how to connect your PMS to GuestTalk. In this video, the process of connecting to Cloudbeds will be explained!
Connect To Eviivo
In this video, we’ll show you how to get your eviivo PMS integrated with GuestTalk.
Set-Up Remotelock
Find out how to link your remotelocks to GuestTalk! Start automating door codes to guests and managing your locks via GuestTalk.
Connect To Facebook
Learn how to connect your Facebook page(s) to GuestTalk to receive your Facebook messages via GuestTalk.
How To Create Tags
Learn how to add guest and room tags via GuestTalk! Now you can insert tags in your messages to load custom information.
Connect Your Gmail Account
Learn how to connect your Gmail account to GuestTalk and start sending/receiving emails via GuestTalk.
Set-Up Email Messaging
Connect your email to GuestTalk to get started with email messaging.
Create Your Registration Page
Create your registration page where your guests will update their contact details and opt-in to marketing messages.
Block Contacts
Learn how to block contacts via GuestTalk. You can block guests, SMS numbers and emails.
Set Up GuestTalk
Learn how to set up GuestTalk! We’ll walk you through how to configure your account so you can get started!
Set-Up Email Messaging
Connect your email to GuestTalk to get started with email messaging
Guest Registration
Learn how to send registration links to guests and manage bookings
Guide To Your Account Page
Watch this guide to learn more about your GuestTalk account page.
Block Contacts
Learn how to block contacts via GuestTalk. You can block guests, SMS numbers and emails.
Connect To Eviivo
In this video, we’ll show you how to get your eviivo PMS integrated with GuestTalk.
Connect To Cloudbeds
Learn how to connect GuestTalk to Cloudbeds.
Connect To Siteminder
Learn how to connect GuestTalk to Siteminder.
How To Connect To Beds24
Learn how to connect GuestTalk to Beds24,
Connect To Facebook
Learn how to connect your Facebook page(s) to GuestTalk to receive your Facebook messages via GuestTalk.
Set-Up Remotelock
Find out how to link your remotelocks to GuestTalk! Start automating door codes to guests and managing your locks via GuestTalk.
Create Scheduled Actions
Learn how to create scheduled actions and start scheduling your messages to send out at specific dates and times.
Add Automated Messages
Learn how to automate messages via GuestTalk! Automate messages such as parking information, or marketing emails.
Create A Quick Reply
Create quick replies so your guests can retrieve information automatically by messaging in keywords triggers.
Add and Send Message Templates
Learn how to create SMS and email message templates to send your guests!
Virtual Reception Guide
Welcome to your Virtual Reception. Learn how to use the Virtual Reception to engage with your guests and manage communications.
Guide To Your Messages Page
Watch this useful guide to make the most of all the features available on your messages page.
Create A Quick Action
Start using quick actions to broadcast messages to select guests.
Create A Quick Reply
Create quick replies so your guests can retrieve information automatically by messaging in keywords triggers.
How To Use Your Guest Page
Learn how to use your guest page and connect with guests, manage GDPR, marketing and more.
Guide To Your Messages Page
Watch this useful guide to make the most of all the features available on your messages page.
How To Use Your Guest Page
Learn how to use all the features available on your guest page and start engaging with your guests.
Add and Send Message Templates
Learn how to create SMS and email message templates to send your guests!
Guest Registration
Learn how to send registration links to guests and manage bookings
Connect Your Gmail Account
Learn how to connect your Gmail account to GuestTalk and start sending/receiving emails via GuestTalk.
Create HTML Email templates
Get started with GuestTalk’s easy-to-use template builder and create stunning marketing emails.
Create, Send and Analyse Surveys
Learn how to create amazing surveys, send them to your guests, and analyse their progress with reports.
